Big Motoring World Feefo Gold Trusted Service Award 2018



February 2018, Big Motoring World has won the Feefo Gold Service award for a second year running! The Feefo Gold Service Award is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

 

Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.

 

Big Motoring World met the criteria of collecting at least 50 reviews between January 1st 2017 and December 31st 2017, with a Feefo service rating of between 4.5 and 5.0.

 

Darren Miller, Big Motoring World Marketing Director commented: “Receiving this award two years in a row is a real honour. We are continuously working hard to achieve the highest levels of customer service and it feels great to be recognised for our efforts year after year.”

 

Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: ‘The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.’

 

Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.

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COVID-19 Update

The safety and security of our customers and staff is always our top priority and with this in mind we have taken the decision to temporarily close all of our Car Supermarkets across the UK, to help limit the spread of COVID-19 (Coronavirus).

Car viewing and car sales for customers will all stop until further notice. We look forward to be firing on all cylinders soon and helping you find the car of your dreams, but in the meantime stay home, stay safe and help those in need and we’ll see you soon.

You can contact us about any of our cars by using any of the website enquiry forms and we will get back to you via email as soon as we can.