DVLA launches online replacement logbook service
The Driver and Vehicle Licensing Agency has announced a new online service which it says will comprehensively shorten the amount of time it takes to obtain a replacement logbook.
The ‘get a vehicle logbook (V5c)’ service will allow motorists to order and obtain a replacement logbook in just five days - a significant shortening on the six weeks previously required. With around 500,000 duplicate logbooks issued every year by the DVLA, this move also helps to reduce the amount of time spent processing each application.
However, a post service remains available for those who require it - though these applications still come with a six-week waiting time.
There’s no difference in cost with either method, though. Using either the online service or a via post, a duplicate logbook costs £25.
Julie Lennard, DVLA chief executive, said: “DVLA’s new online service to apply for a duplicate log book is quick and easy to use and means customers who have unfortunately either lost or damaged theirs will receive their new document within a matter of days.
“We know how important a log book is to motorists so if you have lost or damaged yours, the quickest way to get your duplicate document is go to GOV.UK.”
It follows on from the DVLA’s launch of an online service which allows drivers to quickly and easily change the address on their vehicle’s logbook. Since its launch in June, it has been used more than 300,000 times.