Click & collect
Terms and Conditions
Big Motoring World is a trading name of Bapchild Motoring World Limited ("Bapchild Motoring
World", "we", "us" or "our") operate www.bigmotoringworld.co.uk (the "Site"). We are registered in England and Wales. Registered office address: Lakeside services, Sturry Road, Canterbury, Kent, CT1 1DS. VAT No: 812 457 050.
You are the customer ("You" or "Your") who places an order on the Site.
Your purchase details are specified in Your order confirmed on the Site ("Your Order") and will include the make, model, price, delivery time and delivery location for the car You are purchasing (the "Car").
Your order will specify Your personal details as the recipient of the Car.
A contract is formed between You and us comprising of Your Order and these terms and conditions ("Terms") when You complete an order on the Site and we accept Your Order ("Collectively, the Contract").
If we accept Your Order, we will send You an email confirmation of Your Order.
In the event of any conflict, inconsistency or ambiguity between Your Order and these Terms, Your Order will take precedence.
Prior to delivery, the Car will have undergone a multi-point mechanical inspection as part of our preparation of the Car for sale. The Car will also have a MOT.
Bapchild Motoring World provides You with 90-day warranty and roadside assistance coverage for the Car free of charge. You will automatically be opted in for this 90-day warranty at the time of purchase, Your direct contractual relationship will be with our third-party warranty provider on these terms.
Bapchild Motoring World does not provide any manufacturer's guarantee for the Car. If and to the extent that a manufacturer's guarantee and / or roadside assistance programme endures from a previous period of ownership of the Car and You are entitled to receive the benefit of this, Bapchild Motoring World reserves the right to provide only the difference between the 90 day warranty / roadside assistance and that amount of coverage from which the Car will continue to benefit from the point of Delivery (as defined below).
The Car may previously have been used as a lease or rental Car or have had multiple users. It may also have been imported from another country. We will use reasonable endeavours
to provide You with any additional information in our possession about the Car on Your request.
However, if You have any questions about the previous use of the Car or have specific requirements You are advised to discuss these with us before placing Your Order.
The mileage on the Car may vary by a minor amount to that stated on the Site as a result of, for example, transport to our refurbishment facility and delivery to You.
References to "Leather" on the Site may not be genuine or 100% leather but rather partial leather or an artificial substitute.
The images of the Car on our Site are for illustrative purposes only.
Although we make every effort to display the Car accurately, we do not guarantee that the images of the Car on the Site exactly reflect the actual appearance of the Car.
We do not guarantee that the colour of the Car exactly reflects the description. If You believe that the Car You purchased differs from the way it is depicted on our Site, You have the right to refuse to accept Delivery of the Car or return the Car and seek a refund in accordance with these Terms.
The vehicle description, specification and included optional extras are supplied to us by 3rd party suppliers CAPHPI. If you find the data is inaccurate You have the right to refuse to accept the Car or return the Car and seek a refund in accordance with these Terms.
We do not give or make any representation, warranty or undertaking that Your Car will not be subject to a manufacturer's recall notice at the point of sale or at anytime in the future.
Payment and Charges
You can only pay by UK debit card or BACS payment.
We use a third-party provider to process payments for orders made on our Site. The processing of Your payment will be directly between You and the third-party provider and will be governed by such third-party’s terms and conditions (or their equivalent or replacement from time to time). It is Your responsibility to read these terms and ensure that You understand and agree to be bound by them.
We do not accept any of the following methods of payment:
Cash, personal cheques, banker’s drafts or building society cheques.
If You need to complete part of Your transaction on the telephone with Big Motoring World Customer Support.
You will receive an email confirmation of Your payment for the Car.
Where applicable and noted on Your Order, the purchase price includes all delivery fees and, in the case of a Car purchased using third-party financing, may include a deposit ("Deposit") but does not include the Car's tax or Car's registration fees, to the extent applicable. The cost of the Car’s first registration fees (if applicable) will be charged in addition to the purchase price at the applicable rates.
You will be required to register and pay for vehicle tax at the point that You accept Delivery of the Car.
The purchase price includes VAT (where applicable) at the current rate chargeable in the United Kingdom on the date of purchase.
You may be eligible to pay for Your Car on finance through our third-party finance providers.
Bapchild Motoring World acts as a credit broker and an intermediary for general insurance products but not as a lender.
Bapchild Motoring World (Kent) Ltd is authorised and regulated by the Financial Conduct Authority, FCA Registered Number 686118.
Bapchild Motoring world are an Appointed Representative of AutoProtect (MBI) Limited which is authorised and regulated by the Financial Conduct Authority for Insurance Distribution. (Firm Reference Number 31214
If you choose to apply for finance for Your Car you can do so on the Site. Approval for Your finance normally takes a few minutes, but it may take longer. Please note that APRs provided on the Site are representative only.
Once You complete Your application, we will share your personal information (including financial information) with another broker, Evolution Funding Limited, specific terms for which are here.
If You enter into a third-party finance agreement through the Site, you undertake to register as the owner of the Car as soon as possible following Delivery.
Evolution Funding Limited will introduce you to a financing party whose terms will be provided when you e-sign your finance documents.
If you are using third-party finance through the Site, to ensure delivery of Your Car, you will need to e-sign your finance documents after you have paid Your deposit but at least 48 hours prior to taking delivery of Your Car.
If You cancel Your credit agreement but have already received Your Car from us and Your cancellation rights no longer apply, then You will be liable to pay Your finance provider in full for the Car and any additional products plus potential additional charges.
Click & Collect
Collection if from a specified Big Motoring World dealership.
You must either have paid in full for the car or paid a £99 holding deposit.
Full payment of the car must be made prior to collection either via our website by phone or in-store.
Only You, as the person specified in Your Order, are eligible to take receipt of Your Car.
Upon Delivery of the Car, You must provide Your photographic UK driving licence and the original of a utility bill dated within the last to the Bapchild Motoring World delivery agent to verify your identity against Your Order.
We reserve the right not to deliver, or permit the collection of, the Car or any other product(s) if this identification is not provided when requested.
Upon Delivery, you will be asked to confirm to the Bapchild Motoring World delivery agent receipt of your Car and that it conforms to Your Order. You will be asked to sign our car order, and this will be confirmation that You have received and accepted the Car. The Car will be Your responsibility from the time that you sign our sales order (or provide such other confirmation as we may require from time to time).
Subject to any finance agreement that You may have in place, ownership of the Car will pass to You once: (i) we have received full payment of the purchase price (and any other amounts due) in cleared funds; (ii) we have accepted Your Part-Exchange Car as partial payment of the purchase price (if applicable); and (iii) You have accepted Delivery by signing our sales order (in accordance with paragraph 6.9 above).
We will own the Car until each of the conditions set out in paragraph 6.10 have been satisfied, at which point we will notify the DVLA of the change in ownership. You should contact the DVLA if You do not receive Your V5 logbook within 7 days.
24-hour test drive & Money Back Guarantee
In addition to Your statutory cancellation rights, Bapchild Motoring World provides You with a money back guarantee from the date of delivery of the Car for a period until 8pm until 24 hours later. (24 hour Money Back Guarantee").
During the 24 hour Money Back Guarantee period, You may request a cancellation of Your Order and return it to Bapchild Motoring World, provided that You have not damaged the Car or driven the Car more than 100 miles during the 24 hour Money Back Guarantee period.
Bapchild Motoring World may either reject Your Car return if it has been driven more than 100 miles or deduct from the purchase price of the Car specified in Your Order, the following:
£2 for every mile recorded in addition to the Car’s mileage on Your Order plus 100 miles; and the reasonable cost of repair to fix any damage caused to the Car during the 24 hour Money Back Guarantee period.
In order to be eligible for the 24 hour Money Back Guarantee, You must return your Car within the 24 hours after the 24 hours test drive has expired.
You must have the V5 logbook if provided for the Car that you wish to return in Your possession at the point of collection.
Returning the car must take place within the returns Period for you to remain eligible for the 24 hour Money Back Guarantee.
If You exercise Your right of refund , You may then purchase a different Car on the Site and will benefit from the 3 month warranty and roadside assistance cover.
You are not eligible for free collection of the car. You can return the car to any of our branches for free.
If You return a car more than once in any 12 month period, we reserve the right not to accept any future order from You.
Nothing in these Terms will restrict our liability for death or personal injury resulting from our negligence, fraud or fraudulent misrepresentation or any other liability that cannot be restricted by law, nor will anything in these Terms restrict Your statutory rights. For further information about Your statutory rights, contact Your local authority Trading Standards Department or Citizen's Advice Bureau.
We exclude all implied representations, warranties, conditions and terms (whether implied by statute, common law or otherwise) to the fullest extent permitted by law.
We will not have any liability to You however arising (whether in contract, tort (including but not limited to negligence), for misrepresentation or for breach of any duty (including strict liability) or otherwise) for: (a) any loss of profits or revenue; (b) loss of business; (c) loss of goodwill; (d) loss of or damage to data; or (e) any special, indirect or consequential loss.
Our maximum aggregate liability to You under or in connection with Your Order, these Terms and this Contract however arising (whether in contract, tort (including but not limited to negligence), misrepresentation or for breach of any duty
(including strict liability) or otherwise) will be limited to an amount equal to the retail price of the Car and any additional products purchased as part of Your Order.
You will reimburse us for all costs, expenses, liabilities and losses that we incur as a result of:
(i) Your use of the Site for any fraudulent or unlawful purposes; and (ii) any third party claims arising out of or in connection with Your use of the Site or purchase of a Car from the Site.
Events Outside Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of
our obligations under this Contract that is caused by any event or circumstance which is beyond our reasonable control, including but not limited to fire, viruses, flood and other acts of God, strikes, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, breakdown of equipment, inclement weather, availability of the internet or software, acts and omissions of third parties, and road traffic problems (an "Event Outside Our Control").
If an Event Outside Our Control takes place that affects the performance of our obligations under this Contract, including but not limited to Delivery: (a) we will contact You as soon as reasonably possible to notify You; and (b) our obligations under this Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects Delivery of the Car, we will arrange a new delivery date with You after the Event Outside Our Control is over.
If You have a complaint about Bigg Motoring World, You can contact us as follows:
by writing us a letter: Big Motoring World Snodland bypass, Snodland. Kent ME65SL
by calling us on 01634 248638 or by emailing us email@example.com, and we will aim to get back to You within 48 hours.
If any of these Terms are held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms which will continue to be valid and enforceable to the fullest extent permitted by law.
We may transfer our rights and obligations under these Terms to another organisation, but this will not affect Your rights or our obligations under these Terms.
Your Order, these Terms and the Contract constitute the entire agreement and understanding between You and us relating to the subject matter of the same and supersede any prior agreement or understanding between You and us relating to the subject matter of these Terms. You acknowledge that You have not entered into these Terms in reliance on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in these Terms (other than in respect of any fraudulent misrepresentation).
These Terms and the Contract will be governed by English law. This means that any matter or dispute arising out of or in connection with these Terms and the Contract (including non-contractual disputes or claims) will be governed by English law. You may bring legal proceedings in the English courts. If you live in Scotland, you may bring legal proceedings in either the Scottish or the English courts. If you live in Northern Ireland, you may bring legal proceedings in either the Northern Irish or the English courts.
Vehicle Cancellation Form
To Big Motoring World Snodland bypass, Snodland. Kent ME65SL email: firstname.lastname@example.org
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*],
Ordered on [*]/received on [*],
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper): Date:
[*] Delete as appropriate